SOP- serving wine in restaurants/bars

SOP-serving wine in restaurants/bars


Collect the bottle of wine:

1. pick up the bottle from the service bar and confirm it's the proper one that has been ordered which it's at the right temperature
2. For red wine, put the bottle into a wine bucket.
3. For white wine, prepare a wine bucket with enough ice cubes and water
4. When carrying the bottle of wine into the restaurant, always be careful when carrying wine & should have your service napkin with you.

Present the bottle of wine:

1. Insure that you have placed the correct wine glasses on the table.
2. Put the wine bucket with stand and napkin next to the guest table or the wine basket on the assigned station.
3. To present the bottle of wine, place the service napkin over your left-hand, place the bottle of wine in your left-hand holding the neck of the bottle with your right-hand, then step to the right side of the host who gave the order of wine.
4. At the time of presenting the bottle of wine, make sure that the label of bottle is facing toward guest. At the same time pronounce the name of the wine (e.g. : “Old Vine Zinfandel 1968, Sir”)

Open the bottle of wine:

1. Place the bottle on the service-trolley or side-board next to the guest table. Take the bottle neck in your left-hand and tightly hold it
2. Use the knife to cut the foil from the top of the bottle either on or under the rim & Open the bottle with a corkscrew. Do not turn the bottle while cutting
3. Clean the top of the cork with a service napkin, hold the bottle tight in your left hand, then insert the corkscrew into the center of the cork. Do not push too hard
4. Turn the corkscrew slowly into the cork. Lift up the cork slowly, trying to avoid any noise. Remove the cork from the corkscrew and place it on a side-plate and clean the neck of the bottle with a service cloth.
5. Unless you're a wine expert, don't smell the cork
6. Take the bottle in your right-hand and pour the wine slowly from the right-side of the host, into the host's glass, filling the glass only ¼ full, with the label facing the guest
7. After the approval of the host, pour the wine into the opposite glasses, ladies first, counter clockwise and therefore the host last, then place the bottle back to the wine cooler or wine basket

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